Terms of service

Last updated: 03/14/2026

Welcome to Cookie Pie. By accessing, browsing, or making a purchase on our website, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. General Conditions

  • You confirm you are at least the age of majority in your country of residence or have permission from a legal guardian
  • You agree not to use our products or services for illegal or unauthorized purposes
  • We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

  • We strive to display product descriptions, images, and details accurately but do not guarantee they are error-free or perfectly color-accurate
  • Products are subject to availability and may be discontinued without notice.

3. Orders & Acceptance

  • All orders placed through Cookie Pie are subject to acceptance and availability
  • We may cancel or refuse any order for reasons including pricing errors, stock issues, or suspected fraud
  • If an order is canceled after payment, a full refund will be issued

4. Pricing & Payment

  • Prices are shown in the currency displayed at checkout and may change without notice
  • Payments are processed securely by third-party payment providers
  • By submitting payment information you confirm authorization to use the chosen payment method and agree to charges for the order, including taxes and shipping

5. Shipping & Delivery

  • We aim to process and ship orders promptly. Delivery estimates are guidance only and may vary by destination, customs, or carrier delays
  • Cookie Pie is not responsible for carrier delays, lost packages, or damage once an order has been dispatched

6. Returns & Refunds

Refer to our Return and Refund Policy for details. Returns or exchanges that do not meet stated conditions may be refused.

7. User Accounts

  • If you create an account, you are responsible for maintaining the confidentiality of your login details and all activity under your account
  • We may suspend or terminate accounts that violate these Terms.

8. Intellectual Property

  • All website content—text, images, graphics, logos, and product descriptions—is the property of Cookie Pie or its licensors and protected by intellectual property laws
  • You may not reproduce, distribute, or use content without prior written permission

9. Privacy & Data Protection

Your privacy matters. See our Privacy Policy to learn how we collect, use, store, and protect your personal information.

10. Limitation of Liability

  • To the fullest extent permitted by law, Cookie Pie is not liable for indirect, incidental, special, or consequential damages arising from use of our website or products
  • Products are provided “as is” without warranties, except where legally required.

11. Governing Law

These Terms are governed by applicable law, without regard to conflict of law principles.

12. Changes to These Terms

We may update or modify these Terms at any time. Changes take effect when posted on this page. Continued use of the site constitutes acceptance of updated terms.

13. Contact Information

For questions about these Terms, contact us at cookiepie.online@gmail.com.

Thank you for choosing Cookie Pie.

We appreciate your business.