Privacy policy

Last updated: March 14, 2026

At Cookie Pie, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we store and protect it, and your rights.

Information We Collect

We may collect:

  • Name and contact information (email, shipping and billing address, phone number if provided)
  • Payment information (processed securely by third-party payment providers)
  • Order and purchase history
  • Technical data (IP address, browser type, device information)


This information is collected to process orders, provide customer support, communicate with you, and improve your shopping experience.

How We Use Your Information

We use your personal data to:

  • Process and fulfill orders
  • Communicate about your purchases or inquiries
  • Provide customer support
  • Improve our website, products, and services
  • Comply with legal obligations
  • Prevent fraud and maintain site security


We only collect and process data necessary for these purposes.

Legal Basis for Processing (GDPR)

Where applicable, we process personal data based on:

  • Your consent
  • Performance of a contract (e.g., fulfilling an order)
  • Compliance with legal obligations
  • Our legitimate business interests, provided they do not override your rights

Cookies & Tracking Technologies

Cookie Pie uses cookies and similar technologies to ensure site functionality, remember preferences, analyze traffic, and improve user experience. Cookies may be essential, functional, analytics, or marketing-related. You can manage or withdraw cookie consent via our cookie banner or your browser settings.

Sharing Your Information

We do not sell your personal data. We may share information with trusted third parties when necessary, including:

  • Shopify (e-commerce platform)
  • Payment processors
  • Shipping and fulfillment partners
  • Analytics and marketing services (only with consent where required)

These partners must protect your data and use it only for authorized purposes.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes in this policy, comply with legal requirements, and resolve disputes.

Your Rights (where applicable)

If you are in the EU or other regions with data protection laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with a data protection authority

To exercise these rights, contact us using the details below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data. Transactions are processed through secure, encrypted systems and we work with reputable service providers.

Contact Us

For questions, concerns, or to exercise your rights, contact us at: cookiepie.online@gmail.com

Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or business changes. Updates will be posted here with a revised “Last updated” date.